Contact Us

We would love to hear from you!
*Note: For account-related inquiries, please make sure to check your spam folder for communications.*
Hours: Mon- Fri 9:00AM – 5:30PM EST    |   Phone: +1 (866) 455-7688

Service

For Customer Service, Sales, and General Information including help determining which product may be best for you please contact info@drpawluk.com. For Warranty and Repair issues for a product you own please contact info@drpawluk.com. For Media Inquiries including interview requests contact info@drpawluk.com. For Customer Service and Sales in the UK, please contact NewMed.

Phone Consultations

Our PEMF doctors conduct phone consultations. By appointment only. Please click below to schedule your consultation.
Schedule Consultation

Contact Us

We would love to hear from you!
*Note: For account-related inquiries, please make sure to check your spam folder for communications.*
Hours: Mon- Fri 9:00AM – 5:30PM EST    |   Phone: +1 (866) 455-7688

Service

For Customer Service, Sales, and General Information including help determining which product may be best for you, please contact:
info@DrPawluk.com.

For Warranty and Repair issues for a product you own please contact:
info@DrPawluk.com.

For Media Inquiries including interview requests, please contact:
info@DrPawluk.com

Phone Consultations

Our PEMF Medical Team conduct phone consultations by appointment.
Please click below to schedule your consultation.
Schedule Consultation
My Cart
Recently Viewed
Categories
Terms & Conditions: Feel the Benefit Return Policy

Guarantee and Return Policy*.
Return Tracked Shipping is arranged and paid by Customer. Returns will be evaluated and restocking fees applied based on the condition of the returned unit as follows:

Like-New (0% Restocking Fee)
• No visible scratches, dents, or wear on the unit or accessories
• All accessories, cables, and manuals included
• Original packaging intact
• Example: “Looks and functions as new, can be resold immediately”

Moderate Use (10-15% Restocking Fee)
• Light cosmetic signs of wear (small scuffs, minor scratches)
• All essential components included, but packaging may be damaged
• Example: “Gently used but still fully functional, requiring minor refurbishing”

Heavily Used or Damaged (Higher Fee or Denial)
• Significant scratches, dents, or functional issues
• Missing essential components (power supply, key parts)
• Example: “Cannot be resold without repairs or new parts”

* Applies to PEMF Systems only. Accessories may only be returned in case of a manufacturer’s defect. Please ensure to contact us for an RMA# in advance of returning any item so we can process the return for you: (866) 455 7688 or info@DrPawluk.com