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Hours: Mon- Fri 9:00AM – 5:30PM EST    |   Phone: +1 (866) 455-7688

Service

For Customer Service, Sales, and General Information including help determining which product may be best for you please contact info@drpawluk.com.

For Warranty and Repair issues for a product you own please contact info@drpawluk.com.

For Media Inquiries including interview requests contact info@drpawluk.com.

For Customer Service and Sales in the UK, please contact NewMed.

 

Phone Consultations

Our PEMF doctors conduct phone consultations. By appointment only.

Please click below to schedule your consultation.

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Terms & Conditions: Feel the Benefit Return Policy

Guarantee and Return Policy*.
Return Tracked Shipping is arranged and paid by Customer. Returns will be evaluated and restocking fees applied based on the condition of the returned unit as follows:

Like-New (0% Restocking Fee)
• No visible scratches, dents, or wear on the unit or accessories
• All accessories, cables, and manuals included
• Original packaging intact
• Example: “Looks and functions as new, can be resold immediately”

Moderate Use (10-15% Restocking Fee)
• Light cosmetic signs of wear (small scuffs, minor scratches)
• All essential components included, but packaging may be damaged
• Example: “Gently used but still fully functional, requiring minor refurbishing”

Heavily Used or Damaged (Higher Fee or Denial)
• Significant scratches, dents, or functional issues
• Missing essential components (power supply, key parts)
• Example: “Cannot be resold without repairs or new parts”

* Applies to PEMF Systems only. Accessories may only be returned in case of a manufacturer’s defect. Please ensure to contact us for an RMA# in advance of returning any item so we can process the return for you: (866) 455 7688 or info@DrPawluk.com