It is chiefly your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Website. By placing an order, you represent that the products ordered will be used only in a lawful manner. We will work with ordering and returns to best help you.

While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.

By placing an order, you authorize (Health Energy Partners LLC) to charge the credit card / debit card you provided for your order. If your credit card is declined at the time you place your order, your order will not be accepted and you will be notified that your order payment has failed. Once your payment information is corrected, your order will be placed. If you have received an order without paying for it (e.g. your credit card was cancelled) reserves the right to pursue any/all collection efforts allowed under the law.

For orders paid by check, if  your check payment has “bounced” or been declined by our Bank, you are liable for paying the Bank’s “Bounce Fee”, along with your order total before your order will be fulfilled.


Products can be returned within 30 days of the receipt date for a full refund if unused or unopened (unless otherwise stated). Products that have been opened/used may be returned with 30 days for a partial refund. Exceptions and Restocking Fees are stated on the individual Product page.

Refunds are given using the original form of payment. Shipping and return shipping is non-refundable. The return policy and factory warranty for each product is listed on the product sales page.

It is strongly suggested that Customers purchase insurance on the return shipment. If the package is damaged during the shipping process, the return will not be accepted. It is also suggested Customers get tracking and shipping confirmation when returning a product to ensure receives the package. is not responsible for packages lost during the shipping process.

Returns may be rejected on individual circumstances.

**Please note that there are no refunds on eBook sales or digital products.


Flat rate shipping applies only to orders shipped within the Continental U.S. using the standard UPS or USPS shipping method. Expedited shipping options do not qualify for flat rate shipping and are subject to the rates of the carrier. Flat rate shipping for each product is listed on the product sales page which can be found under each of the products in the Store.

Packages shipped outside of the U.S. are subject to the rates of the carrier. All international orders are subject to customs, duties and taxes. The customer is solely responsible for these fees as they change depending on local municipality regulations beyond our control.

We process and ship all orders within 24-48 hours of receipt (unless otherwise stated). Orders are processed and shipped during regular business hours (Monday through Friday from 9:00 AM – 5:00 PM EST, excluding holidays).



Here are the shipping times after the package has been processed and shipped:

For APO/FPO addresses, all orders will be shipped via USPS:


Here are the shipping times after the package has been processed and shipped:


Health Energy Parts, LLC
1001 Cromwell Bridge Road, Suite 212
Towson, MD 21286